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Nurse Assist Initiates Voluntary Recall of IV Flush Syringes

Posted by on Oct 4, 2016 | 5 comments

October 4, 2016
FOR IMMEDIATE RELEASE
Contact:
Nurse Assist, Inc.
4409 Haltom Rd.
Haltom City, TX 76117
(800) 649-6800
www.nurseassist.com
Nurse Assist Initiates Nationwide Voluntary Recall of All Unexpired Lots of I.V. Flush Syringes
Haltom City, TX – Nurse Assist, Inc. announced today that it is voluntarily recalling all unexpired lots of I.V. Flush Syringes due to a potential link to Burkholderia cepacia bloodstream infections with the product. According to the U.S. Centers for Disease Control and Prevention (CDC), the effects of Burkholderia cepacia on people “vary widely, ranging from no symptoms at all to serious respiratory infections, especially in patients with cystic fibrosis.” If a patient is having symptoms, contact your health care provider.
Since patient safety is of utmost importance, all unexpired lots of these products are being recalled until a thorough investigation can be completed. There are no other related recalls for Nurse Assist products.
The recall affects the following lots and part numbers:
Product Code
Product Description
Lot Number
1203
IV Flush Syringe, 3ml fill
All unexpired lots
1205
IV Flush Syringe, 5ml fill
All unexpired lots
1210
IV Flush Syringe, 10ml fill
All unexpired lots
1210-BP
IV Flush Syringe, 10ml fill
All unexpired lots
Product Numbers 1203, 1205, and 1210 are packaged 30 syringes to an inner carton and six inner cartons in a case (180 syringes). For product number 1210-BP, 100 syringes are packaged in an inner carton with four inner cartons in a case (400 syringes). Lot code information can be found on the outer case panel, the back panel of the inner carton, and on each syringe label.

The lots being recalled were distributed to customers and distributors between 02/16/16 and 09/30/16. Product can be identified by the labeling on the packaging and device. Nurse Assist is directing customers not to use the product from recalled lots. Recalled product should be returned for credit by contacting Nurse Assist Customer Service at 1-800-649-6800 ext. 10, Monday through Friday, between the hours of 8am and 5pm, Central Time.
Nurse Assist voluntarily recalled its I.V. Flush Syringes after becoming aware of patients that developed Burkholderia cepacia bloodstream infections while receiving intravenous care using prepackaged saline flushes from Nurse Assist
Nurse Assist is notifying its distributors and customers via email, phone call, and certified mail. Customers will receive instructions for returning product. For freight collect shipping information, please contact the Customer Service Team at 1-800-649-6800 ext. 10.
Nurse Assist is actively investigating the possible link to the infections with the Food and Drug Administration, the U.S. Centers for Disease Control, and various state health departments to ensure that the products are safe for their intended use. Until an investigation can be completed, Nurse Assist urges all healthcare facilities with affected product to discontinue use and return the product to the supplier.
Consumers with questions may contact the company via telephone at 1-800-649-6800 ext. 10, Monday through Friday, between the hours of 8am and 5pm, Central Time. Consumers may also contact the company via email at ProductRemovalInfo@nurseassist.com.
Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

NURSE ASSIST EXPANSION OF SALINE/WATER PRODUCTS INTO DENTAL MARKET

Posted by on Jan 16, 2017 | 0 comments

Our company has recently experienced an increased number of calls from dental products distributors/manufacturers inquiring about our sterile water and saline products. The two main concerns expressed are 1) availability of product, and 2) interest in switching from distilled water to sterile water.

1) Allocation has been an industry-wide problem that distributors have been dealing with for the past few years; however at Nurse Assist, we have actually increased our production capacity to meet these new demands and more.

Immediate benefits to you:
• Protection from the effects of allocation, boosting your customer retention.

2) interest in switching from distilled water to sterile water

• Distilled water is water turned into clean steam vapor which is condensed and then passed through an organic filter.

• Sterile water is water that goes through an advanced multistage United States Pharmacopeia (USP) process and meets the strict standards listed in the USP monograph. This advanced multistage process is a true water purification system using Reverse Osmosis (RO) in addition to seven other steps that include Gamma Sterilization, not just a water treatment process.

Immediate benefits to you:
• Higher standard of care for the health and safety of patients.

Would you or your customers benefit from our sterile water/normal saline products? Here at Nurse Assist we want to be a valuable partner to companies aiming for the highest standard of customer satisfaction and striving to grow their business. Call us today.

Nurse Assist Alternative to Stryker cables

Posted by on Dec 9, 2016 | 0 comments

If you were/have been purchasing any of these cables from Stryker,

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4th Quarter Orders in 2016

Posted by on Oct 18, 2016 | 0 comments

In recent years we have sent out notifications to our customers in Q4 reminding of the inventory demand/supply issues during the upcoming holiday season heading into the year-end and Q1 winter months.
Between Thanksgiving, Christmas, and our annual year-end shutdown, there are far fewer shipping days this quarter, yet it is one of the busiest in demand for medical devices. With the ever-increasing online holiday shopping, even the freight companies are already issuing warnings. Last year it took us far into January to catch up with the strong year-end and Q1 demand.
This year we want to send this reminder early, as there are several factors not in our control that attribute to longer lead times during this time of year:
• Other manufacturers of sterile water and saline are dealing with allocation issues which has increased our demand and is expected to cause larger than normal spikes.
• Inclement weather is always a wild card that may cause delays in shipping.
• There are less days to ship due to holiday schedule.
Due to First-In-First-Out (FIFO) order processing, please plan on increasing lead times, and send in orders sooner rather than later. Keeping extra days’ supply on-hand of critical sterile water and saline products will help all of our customers.
Our materials and production capacity are both running strong to take care of you, and we want to give you the best position in the marketplace.
We appreciate your business and your patience and look forward to serving your needs.
Thank you,

Bryan Daniels
Sales Director
1 800 649 6800 x 26

Water and Saline allocation from other suppliers

Posted by on Aug 31, 2016 | 0 comments

Nurse Assist, Inc. has recently learned about an allocation & shortage of Normal Saline and Sterile Water products by some suppliers in the industry.

It gives me great pleasure in informing you that Nurse Assist, Inc. has plenty of stock in our 100 mL, 120 mL, 250 mL & 500 mL sterile water & normal saline.

The earlier you place your order the faster we can help you manage your clients’ needs at this time.

Please contact us if you need more details on the products, or visit our website (www.nurseassist.com).

Contact Information –
Toll Free – 1 800 649 6800 x 26
Cell – 817 992 6457
Email – bdaniels@nurseassist.com

Thank you
Nurse Assist TeamUSP Sterile Water & Normal Saline

Nurse Assist Appoints Brady Kile as Quality Manager

Posted by on Sep 2, 2015 | 0 comments

Quality Manager

Quality Manager

Nurse Assist is pleased to welcome Brady Kile as Quality Manager. Brady graduated from Abilene Christian University with a Bachelors of Business Administration and recently transitioned from the operations team of a large healthcare company. Brady will be responsible for Quality Assurance activities and oversee the Quality Management Systems.

Nurse Assist Receives FDA 510k for 10cc Sterile Lube Jelly Syringes

Posted by on Aug 14, 2012 | 0 comments

Nurse Assist has received an FDA 510k for 10cc Sterile Lube Jelly Syringes. These 10cc syringes are primarily used in catheter kits for urological procedures. The Sterile 10cc Lube Jelly Syringes are made here in our Fort Worth, Texas automated manufacturing facility.

ITEM NO. 1101 50/case
ITEM NO. 1104 400/case

For ordering information, please call 800-649-6800 or see our CONTACT & SUPPORT page.

Nurse Assist Appoints Mark Schnoerr as VP Sales & Marketing

Posted by on Jun 8, 2012 | 0 comments

Nurse Assist is pleased to welcome Mark Schnoerr as Vice President of Sales & Marketing. Mark brings over 20 years of successful experience with medical device companies including sales, marketing, product management and development. Mark will be responsible for all commercialization activities as well as working closely with the leadership team on merger and acquisition opportunities.

The All-New Digital RN+ FALLWatch II Wireless System

Posted by on Nov 3, 2011 | 2 comments

It’s here! The all-new and digital RN+ FALLWatch II Wireless System is now available. This dedicated fall management system goes from analog to digital with the latest technology and features such as wireless Signal Unit programming!

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